Accessibility statement
We want Sumrex to be usable by everyone, including people who use assistive technology. This statement is honest about where we are: it records what we have tested and what we have not, rather than claiming a clean sheet. Our duty under the Equality Act 2010 is ongoing.
Last updated 21 July 2026 · Chronix Health Group Ltd (company no. 16663224)
1. The standard we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Sumrex is a private service, so there is no statutory pre-launch certification; we treat WCAG 2.2 AA as our working target and improve against it. This statement is based on an internal code and manual review carried out on 22 July 2026, and an automated measurement of colour contrast on our public pages carried out on 23 August 2026 — not an independent third-party or full assistive-technology audit — so we describe Sumrex as partially conformant.
2. What is known to conform
From our review, these are in place across the site and the app:
- The page language is set (
lang="en-GB"). - Meaningful images carry text alternatives; the brand mark is labelled.
- Form fields have associated labels, and grouped choices use fieldset/legend.
- There is a visible keyboard focus indicator, and on 23 August 2026 we measured it rather than assuming it: all 261 focusable elements on these public pages show one when you tab to them, and its contrast against what it is drawn on meets the 3:1 threshold WCAG sets for indicators like this.
- Hovering does not make text harder to read. We measured every element that changes colour on hover on these pages and all of them stay above the thresholds above. Links do not change appearance once visited, so there is no separate visited state to check.
- A “Skip to main content” link lets keyboard users bypass the navigation, and the main content is a landmark region.
- Buttons and links use a generous minimum target size (44px), above the WCAG 2.2 AA minimum.
- Layouts use semantic HTML and reflow for small screens and zoom.
- Colour contrast (WCAG 1.4.3) on these public pages. On 23 August 2026 we measured every piece of visible text on the twelve pages you can reach without signing in — 1,087 of them, including the text in our footer, our error page and our form fields. We did it by rendering the real pages in a browser and reading the colours the browser actually paints, not by reading our stylesheet. All of them now meet the 4.5:1 threshold, or 3:1 where the text is large. The one exception is the full stop in the Sumrex. wordmark, which WCAG excludes because it is part of a brand mark.
3. What we have not yet tested, or that does not conform
We have not yet done the following, so we do not claim full AA conformance:
- Colour contrast inside the signed-in service is measured for the parts every page shares and for each page as it appears before you have added anything — the state you see when you first sign in. Those pages are opened in a browser and checked the same way as the public pages above: every piece of text against the background it actually sits on. What is not yet measured is how those pages look once they are full of your own records, and anything drawn after the page loads by JavaScript rather than sent by the server. One thing we cannot check anywhere: the list that drops down from a menu is drawn by your own device, in colours the website does not control.
- No full assistive-technology audit (screen reader and keyboard-only, end to end) has been carried out by us or a third party.
- Some interactive components — for example the monthly/annual billing toggle and the drawn-signature capture — have not been tested with a screen reader.
- PDFs we generate are not tagged. Every PDF Sumrex produces — payslips, invoices, CIS statements, contracts, your records pack — now sets its language and its title, so a screen reader announces “Payslip — Alex Morgan, 30 June 2026” in English rather than reading out the file name. What they do not carry is a tagged structure: the headings, tables and reading order a screen reader uses to move around a document rather than hear it straight through. Our PDF library cannot produce one, so this needs different tooling and is not yet done.
We will publish updates to this statement as we test and fix these areas.
4. Reporting a problem
If you find an accessibility barrier, or need something in a different format, please tell us at support@sumrex.app. Describe the page and the problem, and the assistive technology you use if you can — it helps us fix it faster. We aim to respond within five working days.
5. Enforcement
The Equality and Human Rights Commission enforces the accessibility duties under the Equality Act 2010. If you contact us with a complaint and are not happy with our response, you can contact the Equality Advisory and Support Service (EASS). See our legal & company information for our registered particulars.